MTN Under Fire as Nigerians Consider Class Action Over Data Consumption

Nigerians accuse MTN of rapid data depletion and price hikes, sparking calls for legal action and government intervention.

X users report unaccounted data loss, while MTN users refute claims about SIM longevity. MTN, Nigeria’s top telecom provider since 2000, faces rising competition from Airtel.

MTN Nigeria is under fire as customers express outrage over rapid data depletion, prompting discussions about a potential class action lawsuit.

VerseNews reports that many users have complained about excessive data consumption, with reports of 40GB vanishing in six days, 64GB in three days, and 176GB within two weeks.

This comes after MTN allegedly disregarded the Nigerian Communications Commission’s (NCC) directive by increasing data costs by 200% instead of the approved 50%, now adjusted to 35%.

Calls have also been made for Minister of Communications, Innovation, and Digital Economy, Bosun Tijani, to intervene.

X users have taken to the platform to share their frustrations. One user wrote:

“You’re right Dotun, MTN is stealing people’s data. And it’s actually insane. So this has been going on since December, but I’ve been ignoring it. Then I noticed a very annoying one this week.

MTN is saying I’m out of data in 6 days, exhausting my monthly data that normally rolls over, but now exhausts in 6 days doing absolutely nothing but X.

Here’s the crazy part, my phone is reading that I only used one app more, which is X, and it’s 8GB used by X in 6 days, and a 57% total data used on my phone in 6 days, so the rest of the 43% data just ‘disappeared.’

So the data not only runs out quickly but also disappears even when you’re paying more for it.

1TB turns to 400GB and 40GB turns to 25GB, with the rest of your data not being accounted for, and we are paying more for data prices.

If the data is expensive, let it be quality and serve its purpose. You can’t give us rubbish and still increase the prices.

Multinationals are just ripping Nigerians off—situations they cannot try in other countries.

WHAT ARE WE DOING ABOUT THIS, NIGERIA?”

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Meanwhile, a Ghanaian feminist influencer, Ama, claimed no one has used a single SIM card for over five years, sparking a wave of responses. Many MTN subscribers refuted the claim, stating they have used their MTN SIM cards for up to 30 years.

This Online News Media learnt that MTN entered the Nigerian market in 2000 after former President Olusegun Obasanjo’s administration sent a delegation, including former Minister of Information Jerry Gana, to South Africa to attract investment.

With World Bank funding, MTN secured its operational license in August 2001 and became Nigeria’s largest telecommunications network, with Airtel as its closest competitor.

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