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FG Compels Airlines To Pay Compensation To Travelers For Delayed, Cancelled Flights
The Federal Government says it will soon issue an order, compelling airline operators to start paying compensation…
The Federal Government says it will soon issue an order, compelling airline operators to start paying compensation to passengers for delayed and cancelled flights not attributed to natural occurrences.
VerseNews reports that this was disclosed on Monday by the Minister of Aviation and Aerospace Development, Festus Keyamo (SAN) during an interaction session with the airlines operators.
Speaking to the operators, Keyamo said: “You have blamed the government and a few things we do. But I also want to say that it is not all the time that it is government.
“At times, you say you were waiting for passengers to finish passing through the screening machine.
“At times, they have finished passing through screening machines. They wait in the lounge for five hours and you cancel your flight.
“So, you see, after some time, we will start implementing the provisions of the NCAA Act. You know, Nigerians don’t know there is compensation for delay.
“If it is an act of God, you cannot pay. But if it is human fault, the NCAA Act says you will pay.
“So, for all airline operators, while I have praised and supported you, I will also support Nigerians. You will pay them. After some time, I will put my feet on the ground. Pay them when you delay, cancel their flight.”
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